ISO is the International Organization for Standardization.

It has a membership of 158* national standards institutes from countries large and small, industrialized and developing, in all regions of the world, ISO develops voluntary technical standards which add value to all types of business operations.

They contribute to the dissemination of technology and good business practice.

They support the development, manufacturing and supply of more efficient, safer and cleaner products and services.

They make trade between countries easier and fairer. 

ISO standards also safeguard users and consumers, and make many aspects of their lives simpler.

To view the full document click the link below.
iso_9000_selection_and_use-2009.pdf